Terms of service

Last updated: 16 March 2026

These Terms of Service apply to your use of this website and to any order placed through our Shopify store. By accessing this website or placing an order, you agree to be bound by these Terms of Service.

For more information about delivery, cancellations, returns, refunds, and how we use your personal data, please also review our Shipping Policy, Refund & Return Policy, and Privacy Policy.

1. Use of This Website

You agree to use this website only for lawful purposes. You must not misuse this website, attempt fraudulent activity, interfere with its operation, or violate any applicable laws or regulations.

We reserve the right to refuse service or restrict access where we reasonably believe there has been misuse of the website, fraudulent activity, or a breach of these Terms.

2. Products and Availability

All products and services offered through our store are subject to availability. We reserve the right to modify, update, withdraw, or discontinue any product or service at any time without prior notice.

We aim to ensure that all product descriptions, images, prices, promotions, and availability information shown on this website are accurate. However, typographical errors, inaccuracies, or omissions may sometimes occur. We reserve the right to correct any such errors and to update information at any time without prior notice.

3. Product Information

Product images are provided for illustration purposes only. Colours, textures, and finishes may vary slightly depending on screen settings, lighting, materials, and normal manufacturing variation.

It is your responsibility to review all product details carefully before placing an order.

4. Orders and Customer Information

By placing an order, you confirm that:

  • the information you provide is accurate, complete, and up to date

  • you are authorised to use the selected payment method

  • you are legally capable of entering into a binding contract

After you place an order, we may contact you if we need to verify details relating to the order, payment, delivery, or product selection.

We reserve the right to refuse or cancel an order where necessary, including where a product is unavailable, there is an error in pricing or product information, payment cannot be authorised, or we reasonably suspect fraud or misuse.

5. Pricing and Payment

All prices displayed on this website are subject to change without notice.

Payment must be successfully completed before your order is processed. If we discover an error relating to pricing, product information, or availability after an order has been placed, we reserve the right to cancel the order and issue a refund where appropriate.

6. Delivery, Access, Returns and Refunds

Delivery times, shipping arrangements, cancellations, returns, and refunds are governed by our separate Shipping Policy and Refund & Return Policy.

Before placing your order, please ensure that the product you are purchasing will fit through doorways, staircases, hallways, and into the intended room or space. We are not responsible for access issues caused by incorrect measurements or unsuitable access at the delivery address.

7. Third-Party Services

Our store may use trusted third-party providers to support payments, website hosting, delivery, and related services. Where third-party services are used, their own terms and policies may also apply.

8. Website Content

All content on this website, including text, images, graphics, logos, and product information, is owned by us or used with permission. You may not copy, reproduce, distribute, or exploit any part of this website without our prior written consent.

9. Liability

Nothing in these Terms excludes or limits any rights you may have under applicable law.

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for delays or failures caused by events outside our reasonable control.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the latest version will apply from the date it is published on the website.

11. Contact Us

If you have any questions about these Terms of Service, please contact us using the contact details provided on our website.