Shipping policy

Last updated: 16 March 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders placed through our Shopify store.

1. Order Processing

All orders are processed after payment has been successfully completed. Orders are typically prepared and dispatched within a short processing period.

2. Delivery Times

We use a trusted third-party courier service to deliver orders. Estimated delivery time is between 5–10 working days from the date the order is placed.

Delivery times are estimates only and may vary depending on your location, courier delays, or other unforeseen circumstances.

3. Shipping Confirmation and Tracking

Once your order has been shipped, you may receive shipping confirmation or tracking details when available.

4. Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided at the time of order.

5. Delivery Delays

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate the issue with the courier and assist you.

6. Contact Us

If you have any questions about shipping or the status of your order, please contact us using the contact details provided on our website.